PetitBoudoirNoir

Victorian Gothic Steampunk Luxury Accessories

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Martha

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Martha

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Shop policies

Last updated on April 29, 2022

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Welcome to Petit Boudoir Noir
I hope you will enjoy browsing through my collection of unique handcrafted accessories for Gothic and Victorian style aficionados.

Thank you for stopping by.

If you are a first-time buyer on Etsy follow this help guide:
http://www.etsy.com/help/article/339

Please read the information below before you make a purchase!

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Payment can be made exclusively through PayPal to ensure a safe and fast transaction.

PayPal accepts most of the credit cards and you don’t need to have a special account; you just click on the PayPal option and follow the simple instructions to pay by credit card.
You may find out more information via the following link: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

Shipping

REGISTERED MAIL with a TRACKING NUMBER is used for all orders.
You will be notified with the tracking number, upon shipment at your email address provided by Etsy.

If you do not need the upgraded registered mail, I will refund 3 Euros, approximately $4. Just convo me.
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I ship worldwide at the address provided by Etsy

The ordered items are shipped from ATHENS GREECE via Hellenic Post Office.

- Almost all items are crafted when you place your order, so small adjustments according to your requirements can be done.

- Items are shipped 3 -10 working days after payment.

- You will be notified, within a day after placing your order, for the exact day of shipment at your Etsy mail.

- If you need your order rushed, for a special occasion, please convo me and I will do my best to prioritize your order.
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ღೋ..... TIME OF DELIVERY .........ೋღ
- EU Countries: within a week
- United States/ Canada/ Australia : 1-2 weeks
- Rest of the world : 10 – 40 days after shipment and depends on the quality of the country’s postal service or/and delays during holidays / high seasons.

- Courier services like FedEx, UPS, DHL, EMS are available upon request. If you've already placed your order, contact me immediately and I will send you an invoice for the difference.

ღೋ..... PACKAGING/GIFTING .......ೋღ
All items come wrapped in beautiful boxes and ribbon, ready for gift giving with a lovely gift tag attached.
The gift boxes are shipped in bubble mailers with additional padding, or in cardboard boxes in cases of large items or multiple orders.
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Attention: Please note, that your package may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.

Additional policies and FAQs

Your satisfaction from my accessories is extremely important to me. However, in the unlikely event that you have any problems with your order, please let me know before leaving any neutral or negative feedback and I will always do my best to find a satisfactory solution.
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Upon receiving the ordered item, kindly send me a note or feedback to make sure it arrived safely and was according to your expectations.
I will greatly appreciate your kind response. Don't know how to leave feedback? You may find out here : http://www.etsy.com/help/article/102
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If you’re interested in a specific creation or have a special request for bespoke pieces, do not hesitate to convo me. I will reply within a day to let you know if I can accommodate your request. In such case, please note that payment up front is required and delivery is delayed. If supplies need to be ordered, naturally it will take longer to receive your item. Please allow 10 -15 days, plus to time of delivery mentioned above in shipping policy section, to receive this kind of order.
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Prices are subject to changes based on increasing costs or the labor that is needed to craft an item.
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By purchasing from Petit Boudoir Noir, automatically means that you comply with our policy.

And, since I am always working on new designs, make sure to visit regularly and check for my latest additions.

♥ Thank you for your interest in my creations.

Martha